Privacy Policy

The controller of your personal data is MB Stagelab. For questions about data processing, write to ops@stageops.lt.

When a customer enters its own employees' or clients' data into the system, that company becomes the controller of that data, and StageOps acts as a data processor on its instructions. Use of the service itself is governed by the Terms of Service.

Registration data: company name, full name, email address, phone number. Needed to create the account and to contact you.

Sign-in data: email and password. The password is stored only as a cryptographic hash — we do not have it and cannot see it.

Usage data: last sign-in time, a log of actions in the system. Needed for security and support.

Payment data: we do not collect or store payment card details. They are processed by the payment service provider in its own systems; we receive only the payment confirmation and a customer identifier.

IP address: at registration only a cryptographic hash of the IP address is stored — it is used to prevent repeat trial registrations and does not allow the address itself to be reconstructed.

Performance of the contract — creating the account, providing the service, billing. Legitimate interest — system security, abuse prevention, support. Legal obligation — accounting and tax requirements.

We do not use the data for advertising and do not sell it to third parties.

To provide the service we rely on the following data processors. All of them process data under contracts and only on our instructions:

We keep account data and the data entered into the system for as long as the subscription is active, and for another 60 days after it ends — so you can come back without losing your work. After that it is deleted irreversibly.

The registration record (email, phone) is kept even after the account is deleted — it is needed so that the trial period is not granted repeatedly. Accounting documents are kept for the period required by law.

We use only essential cookies and browser storage — they are needed to keep your sign-in session alive. We use no analytics, advertising or tracking cookies, which is why there is no consent banner.

You have the right to access your data, to have it corrected or deleted, to restrict its processing, to object to processing and to data portability. Write to ops@stageops.lt — we reply within 30 days.

If you believe your data is being handled improperly, you have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt).

Data is kept on servers located in the European Union. Access to each company's data is separated at the database level — a user from one company technically cannot see another company's data. The connection to the system is encrypted.

Your data is stored and processed in the European Union — in Frankfurt, Germany. When you use StageOps from outside the EU, such as from the United States, your data travels to and is processed in the EU under this policy and the GDPR; we do not move it to servers in other regions.

The rights described in this policy — access, correction, deletion, restriction, objection and portability — are offered to all users regardless of location, including residents of the United States. We do not sell personal data.